Build customer relationships with CRM
The CRM business area offers cutting-edge expertise in CRM systems; sales, customer service, field service and marketing. We help our customers automate and streamline their customer relationships by taking advantage of all the possibilities of CRM platforms. We contribute to developing the customer’s CRM strategy by examining their processes and finding areas that can be developed and benefit from improved system support.
Gather your customers and business
CRM (Customer Relationship Management), customer relationship system, takes its starting point in strengthening the offer by highlighting customer relationships from a holistic perspective. We feel that the core of information for customers is precisely CRM systems where you collect information about your customers and their business. This information is then used to replenish surrounding systems such as ERP and PIM systems or to enrich marketing.
Specialists in customer-driven organisations
We are specialists in customer-driven organisations that are digitally active and that place high demands on technical expertise. This means that we stand for a comprehensive offering that embraces the entire value chain from analysis, strategy, underlying idea and concept to a complete solution and optimization.
Dynamics 365 and PowerApps
We currently offer primarily five parts within Dynamics 365 and PowerApps. These parts help you in everything from CRM, sales and customer service to marketing, field service and app creation. Read more about each part below.
Salesforce services
Consid offers the best Salesforce Cloud service experts and consultants with a well-balanced understanding of the interplay between technology and people. Learn more about our Salesforce competence.